If you’ve set an incorrect date of birth on your PlayStation Network (PSN) account, it’s important to correct this information, especially if it impacts your access to certain age-restricted content. While PlayStation originally did not allow users to change their date of birth easily, recent updates have introduced some flexibility to this process. However, it’s crucial to note that the process of changing your date of birth on a PlayStation account differs depending on your age and region.
Here’s a step-by-step guide to updating your birth date on a PlayStation account.
1. Check Your Account Type
Before attempting to change your date of birth, it’s important to identify the type of PSN account you have. Sub-accounts are tied to a master account (usually for users under the age of 18), which adds more restrictions to the modification process. For adult accounts, the steps are more straightforward.
2. Access PlayStation Support Page
Unfortunately, there is no direct option to change your date of birth in your PSN settings, so you will need to go through Sony’s official support system.
Steps:
1. Visit the official PlayStation Support website.
2. Sign in to your PlayStation account.
3. Once logged in, search for the option that addresses “Date of Birth Change” or “Account Management.”
From here, follow the instructions provided by Sony for verifying your identity and requesting a date of birth change. This method generally works for people who set their birth date incorrectly when creating the account.
3. Change Date of Birth Through PlayStation Account Recovery
In some cases, if the date of birth entered on your PSN account is incorrect, and you need to change it for age verification purposes, Sony may ask for additional information.
Steps:
1. Visit Sony’s Account Recovery page.
2. Select the Forgot your Sign-In ID? option.
3. Enter your account details and follow the instructions.
4. After completing the verification process, you may get the option to adjust account settings, including your date of birth.
This method may not always be available, but it’s worth trying if the standard support route does not work.
4. Contact PlayStation Support for Manual Change
If you cannot change your birthdate using the support page or the account recovery process, the next step is to directly contact PlayStation’s customer support. You can call or chat with a support representative to explain the situation and request a manual update to your date of birth.
Steps:
1. Go to the PlayStation Support contact page and choose your region.
2. Select Contact Us and choose the option for Chat Support or Phone Support.
3. Explain that you need to change your date of birth, and provide identification if necessary.
They will verify your account information and may assist with updating your birthdate, though they might require proof of identity in some cases.
5. Creating a New Account
If all else fails, one final option is to create a new PSN account with the correct date of birth. This is a last resort, as it means losing access to your previous account history, game library, and trophies. However, this method guarantees that your account will be linked to the correct information from the start.
Changing your date of birth on a PlayStation account isn’t always as simple as clicking an “edit” button, but there are ways to go about it. The most reliable option is to use the PlayStation Support page or contact customer support directly for help. Be prepared to verify your identity and provide reasons for the change request. By following the steps above, you should be able to resolve any issues with your date of birth on PSN.
